Well Worth Buying but has a few flaws
My wife and I bought two of these for plane travel based on the glowing reviews. The concept was pretty compelling and I have to say that the pillow works almost as well as advertised.
***UPDATE***
This product deserves a minimum of 4 stars. My original review failed to take into account some additional ways to use the pillow effectively.
First off the excellent:
1. The pillow is very easy to inflate and only takes 3-4 puffs of air depending on your lungs. It is also very easy to deflate rolls up and takes up a minimum of space in your carry on bag.
2. The pillow is comfortable enough for an inflatable. It is covered in a soft faux velvet that doesn't irritate the skin or cause discomfort due to pressure points. You can make it even more comfortable with a small cotton pillow or even by putting a cotton pillow case over it if you prefer that.
3. When it used properly it will support your head and neck very well and will allow you to sleep on an airplane car or even sitting in the airport lobby.
4. The 'arm' of the pillow resting along your chest and mid section is very comfortable. I found it soothing since I tend to sleep holding a pillow anyway. Your mileage may vary on that one though.
A Few Problems:
The pillow can be hard to keep in one place if you use the rope to fasten it to the seat back. There are two bands that connect the pillow to your chair: the first is a loop that you can put around your belt your seat belt or even a belt loop. This connection works well and is fastened in place by a quality metal snap. However the top is held in place by a nylon piece of rope that you can adjust with a plastic thump clasp. It is intended to go around the backside of your seat and then tighten down to hold the pillow in place. This can work pretty poorly on certain airplanes because A. the seat backs in are sometimes slick B. the nylon rope doesn't have any traction to it (although this is intentional because it allows the thumb clasp to move easily) and C. The top of some airplane seats are angled and as time passes the rope works itself free. My experience was that it was very hard to make the cushion stay in place for more than an hour at a time and it required readjustment frequently. This may frustrate the person sitting next to you or the person behind you who you keep turning around and looking at while you make adjustments!
***UPDATE***
After receiving some additional information from the makers of the TravelRest pillow I've learned that there is an alternative (and far superior in my opinion) way to use the pillow that involves wearing it like a messenger bag by connecting the pillow strap to the bottom strap. This forms a loop you can put around your body and which keeps the pillow much more stationary. Using the pillow in this fashion is easier and more secure. I'd recommend using the pillow this way virtually all of the time.
2. The pillow only gives you support on one side at a time unlike traditional neck pillows. If you shift while sleeping you will find yourself with a massive neck cramp.
***UPDATE***
However you can easily shift the pillow from one side to the other if you're 'wearing it' messenger style. This alleviates that problem pretty satisfactorily.
Advice and Observations:
1. Don't over-inflate the pillow. It is actually more comfortable at about 80-90% capacity.
2. It is easy to let air out once the pillow is in place but it is much harder to add air because the access point is on the bottom of the pillow. Go for a little over full and then let air out as necessary.
Conclusions:
This is pretty solid invention for sleeping on a plane. In my estimation it is superior to a traditional neck pillow but has its share of advantages and disadvantages. I'd recommend it if you prefer strong directional support to softer universal neck support provided by a traditional neck pillow and if you like the comfort of having a pillow 'hugging' you as you sleep. This pillow also works really well in the car and if you've got kids who have a hard time sleeping on road trips these are probably a must buy.
***UPDATE***
I'd like to thank TravelRest for their customer service. This company went out of their way to assist with my pillow by providing additional information on how to use the pillow effectively. They have produced a short video on using the pillow that I have put a link to in the comments section. It is pretty PR-ish but does show the various ways to use the pillow. I'd also like to say that TravelRest in no way bartered for any changes to this review. They were straight shooters who wanted to make sure I understood their product and was using it properly. I've got no problem recommending them to anyone. It's actually pretty amazing when a company goes above and beyond to provide solid customer service as they did for me.
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